I had an extremely disappointing experience. A representative claimed my dog wasn’t registered in their system and insisted it must be registered elsewhere. Even after providing my dog's microchip number, she refused to acknowledge it. When I requested an apology after proving her wrong, she ignored me. This reflects poorly on the company, and the overall experience was unsatisfactory due to her negligence.
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Petlog is the largest database in the UK; supporting the reunification of lost and found microchipped pets. Managed, by The Kennel Club, over 13 million pet owners trust us to keep their details safe, and assist in reuniting them with their pet; should they go missing. We have been doing so for over 25 years. A not-for-profit organisation, we defer income to support the database and ensure that we meets our service promise to customers, for the lifetime of the microchipped pet.See more
