I deeply regret choosing to work with PetPay and Pawrade due to their failure to uphold basic ethical standards and accountability in their practices. My puppy was diagnosed with a hereditary condition that could have been entirely preventable with proper breeder screening. Despite the seriousness of the issue, both companies have refused to take responsibility, hiding behind the terms of a document rather than addressing the ethical concerns or taking meaningful action.The condition my dog was diagnosed with has significant long-term health and financial implications, yet they dismissed it because the diagnosis occurred after the limited timeframe outlined in their health guarantee. This type of contractual loophole not only protects them from accountability but also disregards the well-being of the animals and the trust of their customers.What’s most troubling is that their reliance on this contract seems to excuse their unethical practices, including working with breeders who fail to prevent hereditary defects in their litters. By supporting such breeders, they perpetuate harmful and irresponsible breeding practices that ultimately harm both the dogs and the families who welcome them into their homes.I trusted these companies to provide a healthy, ethically bred pet, and they have not lived up to that promise. Potential customers should be aware that these companies prioritize legal protections for themselves over ethical practices and customer trust. If you value transparency, animal welfare, and accountability, I strongly urge you to reconsider choosing PetPay or Pawrade.
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