This company sells pets with birth defects. We purchased a Pom Pom. Within the first week the vet indicated the puppy had a birth defect / hernia that needed surgery. Petpay said get the procedure completed and we will refund it after you process the paperwork. We received an email today that they will refund $200.00 on a $4,000 + procedure. My mother lost her husband just a few months ago and a home in hurricane Ian and they new this. This is how they treat customers. Stay away at all cost these people are a fraud. If you have a problem it would be best to dispute your card immediately. They will tell you that this will void the warranty that they won’t stand behind. Run from this establishment.
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