petplate.com

3.9
3.9 Based on 48 reviews

A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide....

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Ricky Adams
The ONLY reason I'm not giving a one…

The ONLY reason I'm not giving a one star is because my dog does actually like the food. Besides that, everything else about this company is so frustrating. First off, THERE ISN'T ENOUGH PRODUCT. I've had MULTIPLE flavors come with less than the 8 oz advertised on the container. Beef, chicken, and now venison. The first time I brought this up to them they said "It could be off by 1 - 2 oz" and gave me a $5 credit. Literally illegal but pop off queen. I'm definitely going to talk to a lawyer about this because it happens so frequently and I don't want a freaking credit I want the product!! The way I know is because my dog is supposed to have 2oz every meal and a lot of the times her last meal is shorted. I meticulously weigh them because I'm just like that and it's so annoying that I have to supplement some other food because it's literally not enough. Secondly, they make coming back to check how much you're supposed to be feeding your dog so irritatingly vague and unavailable. WHY is it not just right there?? Why do I have to dig in my account or email customer service?? Cancelling is also a pain but that's for obvious reasons. They also only ship every three weeks unless you email their customer service. Make it make sense. Why is everything just a run around with this company?? I seriously wish I never gave my dog the food and saw how much she actually enjoyed it because now I feel beholden to a company that is so annoying to deal with. The only way I would recommend them is if your having a lot of difficulties with your dog eating. My dog is a senior dog so I can suck it up for the time being but I would NEVER start a puppy on this food.All in all, don't recommend. Only if you have a super picky eater and this is the only food she actually gets excited about. Can't knock them on that front, the food is actually good and my dog loves it, unfortunately.

2
Date of experience: Sep 19, 2025

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Business Details

  • A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide.

  • email petcare@petplate.com
  • call 8559816109
  • language https://petplate.com

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