petplate.com

3.9
3.9 Based on 48 reviews

A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide....

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LB43
The worst of them all

The worst of them all. This company was supposed to do a delivery every 3 weeks. I noticed them taking out of my account earlier and earlier then I changed it to a month later and asked them to stop changing me. They still kept trying even though it was a month away. I messaged support and support actually changed my delivery date to earlier and charged me again. They never pick up the phone and their customer support is the absolute worst.Please keep in mind with the response they gave me the date that they changed it to. I did not ask them to change it. I did not want it changed. And I was traveling and didn’t see their demanded date. Yes it was refunded but a company shouldn’t change someone’s dog food date and bill their account.

1
Date of experience: Mar 17, 2023

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Business Details

  • A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide.

  • email petcare@petplate.com
  • call 8559816109
  • language https://petplate.com

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