We requested a refund for the car wash service nearly two weeks ago, but there has been no action taken. The representative assigned to our case was given all the necessary details, including card images and transaction records, yet we haven’t received any updates or resolution. This prolonged delay and poor communication are incredibly frustrating. A straightforward refund shouldn't take this long, especially when all documents are submitted. We expect the company to take responsibility and resolve this issue promptly.
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