Disappointing Experience – Refund Still Pending We initiated a refund request for the seasonal car wash almost two weeks ago, yet there has been no progress. The representative assigned to our case was given all necessary details, including images of the card and transaction records, but we have not received any updates or resolutions. The prolonged delay and poor communication are very frustrating. A straightforward refund should not take this long, especially since all required documents have already been provided. We expect the company to take accountability and address this issue promptly.
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