petscreening.com

4
4 Based on 279 reviews

PetScreening is dedicated to making the world more pet inclusive by enabling the use of technology to encourage and enable responsible pet ownership....

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The lack of urgency on the part of…

The lack of urgency on the part of petscreening is disgraceful. People are in hotels, or possibly homeless, while they “follow regulatory guidelines”. The lack of care in dealing with people with mental health issues, anxieties, and/or physical limitations is horrifying and traumatizing in itself. Respond here all you want so the world can see, while not responding directly for days. “We don’t have a public phone to call” was their response over and over when asked for a phone call from. When reminded that they already called and left me a voicemail (from a blocked number of course), they then proceeded to just flat out ignore me OR have a different agent reply with “no knowledge of what’s going on”. Absolutely unacceptable.

1
Date of experience: Jan 05, 2023

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