In my opinion the right hand in this company doesn’t know what the left hand is doing. After visiting their site I ordered prescription medicine for my pet. I noted delivery for PRESCRIPTION meds was slower than standard but was willing to accept the 3-5 days quoted.They took 8 days to deliver and when I complained about the delay the brushed it off by saying PRESCRIPTION orders take a bit longer. Clearly the don’t read their own terms of stated delivery. I asked for a refund of the postage as they had clearly missed their stated time which they ignored. I will definitely NOT order anything from this company again.I would describe my experience with their customer service as shoddy at best.
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