Unfortunately, my experience has been quite negative. I placed my order on December 6th (Saturday), expecting to receive it by the 10th or 11th at the latest. Today is the 13th, and the order status on the website still shows 'our warehouse getting ready for dispatch.' I opened a case a few days ago asking for more information about my order and when I might expect it, but the status of the case remains 'not stated.' This is quite frustrating. While I see many positive reviews, my experience feels more like a scam. I'm unsure how to proceed from here.
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