petsmart.com

1.4
1.4 Based on 121 reviews

PetSmart offers the best pet supplies, services, and expertise to help you care for your pets....

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Donna HG
WATCH out for the membership!

I have a PetSmart online acct that I use rarely. Once in a blue moon for snacks or a sale. I found out this morning I'm enrolled in their membership + plan, and if I hadn't gotten a notification I'd have been charged $79 for something I barely use. -Please regularly check your acct to make sure you're not signed up (unless you want to be of course). I have no recollection of signing up for any trial at PS. BUT to be fair I'm going to have to assume I did. That being said .. it's a hard NO. -Also I had decided last time I ordered, to put two items on auto-ship. I went to cancel that because I am not going to be needing those two products, they mess up my dog's system. -Be aware that you cannot remove your credit card, and I could only remove ONE of the auto-ships, the other one says to either replace the item or "skip once." -Don't know about anyone else, but that's a deal-breaker for me. I'm going to delete my entire account and go shop elsewhere. If I can't remove my own cards etc, then I'm out.

1
Date of experience: Dec 10, 2025

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Business Details

  • PetSmart offers the best pet supplies, services, and expertise to help you care for your pets.

  • language https://www.petsmart.com

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