petsmart.com

1.4
1.4 Based on 121 reviews

PetSmart offers the best pet supplies, services, and expertise to help you care for your pets....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Todd
Frustrating Experience with Delivery and Stock Issues

I ordered a dog crate online on Friday and paid extra for next day delivery. As of Sunday, FedEx still shows it's "awaiting carrier pickup" and hasn't moved. I noticed a local store had some in stock, so I placed a pick-up order. After calling the store before making the 70-mile trip, I was informed they actually had none available. Neither the service nor the delivery team can provide any updates on my order or when I can expect the crate. I'm extremely dissatisfied!

1
Date of experience: Dec 14, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • PetSmart offers the best pet supplies, services, and expertise to help you care for your pets.

  • language https://www.petsmart.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More