I would give zero stars if that were an option. I purchased a brand new 75-gallon tank to start a saltwater reef. After acquiring 70 gallons of R/O saltwater, live sand, and live rock from a local pet store, I filled the tank only to discover a leak in the corner. I had to siphon all the water back into buckets and totes, remove the rock and sand, and return the tank to the store. Upon arrival, the staff seemed indifferent, and I had to prompt them for assistance. I explained my situation to the manager, expressing my frustration about the faulty tank, which was only 9 days old. I noticed a tag indicating the tank was sold by a month prior, but that didn't matter since it was unused. When I requested a replacement, the only option was another tank that also had a crack. I refused it, wanting a new tank, not a repair project. The manager's attitude shifted when I insisted on a resolution. Eventually, I found another set, but was told it wasn't available separately. After some back and forth, I was reluctantly allowed to take it, only to find yet another crack upon inspection. Frustrated, I opted for a refund. To my shock, they returned the broken tanks to the sales floor! I will not be returning to this location again. Extremely disappointed and cautioning others to beware.
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