petsmart.com

1.4
1.4 Based on 121 reviews

PetSmart offers the best pet supplies, services, and expertise to help you care for your pets....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
LeXo55
Disappointed with Customer Service at My Local Store

I've stopped visiting my local pet store, even though I'd prefer to go there. Unfortunately, the staff never seem to approach customers to offer assistance. I've often had to search for an employee when I needed help, and this has happened too frequently. The store lacks a friendly and helpful atmosphere. I believe that working in a pet store should involve a genuine love for animals and a welcoming attitude towards their owners. On a positive note, I appreciate that we can bring our pets along, and the sales can be quite good.

2
Date of experience: Jan 16, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • PetSmart offers the best pet supplies, services, and expertise to help you care for your pets.

  • language https://www.petsmart.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More