I had hesitated for months. But we bit the bullet hoping our Bengals would use it. And whilst we adhered to the adjustment period, they just didn't like it. A real shame as one cat started using it but then starting peeing in the entryway. After finding a poop at the backdoor we decided to call it quits. And I have to say the whole way petsnowy was excellent, gave us tips. But at the point when I said I'd like a refund they said sure. No quabbles. I cleaned thoroughly they ordered a collection despite their website saying you organise it. And they paid me in full within 4 days for collection.I highly recommend them, for the cats who will use it, it's an excellent bit of kit. Try it, it might just work for your furry friends, and if it does it will be life changing! Meanwhile I go back to my scooping life.
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