petsonthemove.co.uk

5
5 Based on 35 reviews

Pets on the Move a pet travel agent for your pets, offering a personal one to one service from a family run business....

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Kathryn Wright
Excellent company, friendly, caring, well organised and personal

I was recommended Pets on the Move via a friend whose brother had used them a number of times, and I am so grateful for the recommendation. Very experienced staff, always felt personal and friendly and very clear and honest with their advice and approach. It was clear that they really cared about our dog and that her welfare was their priority. All paperwork and instructions were clear and well managed and the whole process went very well. We were travelling from Scotland and so would always have a connection, making the trip more complicated , and again they advised on the best routes and helped make this stress free. We had unfortunately travelled on the day of the big IT problem that disrupted all flights and meant that our pet had a few extra days in Schipol. The team at Pets on the Move communicated this very well and made sure we had regular updates on how she was doing.

5
Date of experience: Jul 19, 2024

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