petsplusus.com

2
2 Based on 150 reviews

Pets Plus Us provides pet health insurance for your dog or cat and is the only pet health insurance designed by pet owners and veterinarians. We have pet health insurance plans for every budget, that way you can worry less about veterinary care costs and ...

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Been with this company for over 6…

Been with this company for over 6 years. While I have a breed of dog that might require more visits, this has turned out not to be the case, but here I am and have just cancelled my policy.The payments for one dog (I have 2) is over $2400 per year for 90% reimbursement. What % you go for is neiother here nor there really. However what we forget is that now each year there is a $300 deductible (Over 6 years thats an additional 1800) on top of that they have co-pay so again something else you are absorbing beefore you get any assistance towards your dogs health costs. I have not claimed or received anywhere near that yet annual increases by far outpace inflation (improvements to drugs and research their usual excuse yet I have yet to see any benefits from this cutting edge wonderful world of veterinary improvements). On top of this they are exceedingly slow to process (their time frame is minimum 4 weeks) due to "volume" my arse!. erhaps they should take a little out of the research fund and put towards staffing quota's.I have canceled my policy and will go it alone. At least dealing directly with a vet there is no in-between taking their slice of the pie and just giving my pet just the crust and pertaining to be the real hero's in what they offer the public.Shop elsewhere or save your money for your pet and use as needed.And I have not even mentioned the appalling "My PetCloud Portal" they want us to use that does not even have my, my pets info policy numbers etc it is as though they dont want to make ANYTHING easy for the users and wont work on Safari, Google you can log in but not file a claim.

1
Date of experience: Dec 14, 2025

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Business Details

  • Pets Plus Us provides pet health insurance for your dog or cat and is the only pet health insurance designed by pet owners and veterinarians. We have pet health insurance plans for every budget, that way you can worry less about veterinary care costs and focus more on providing the best quality of life for your pet.

  • email info@petsplusus.com
  • call 8003648422
  • language https://www.petsplusus.com

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