This is my first time owning pet insurance. I have to say it's a blessing in disguise. Not knowing a lot about pet insurance, I had to follow up with the insurance broker to find out what the status of my claim was because it was 3 weeks after I submitted it. Until I reached out to them I didn't realize I was missing documentation for them to complete the claim. Once they received all the documentation from my veterinarian and surgeons everything went quickly and smoothly. The claim was approved within a week. The only think I wish Pets Plus Us would do is provide better communication why my claim was delayed and what was required. Outside of that the communication was easy once I knew what I was doing.
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Pets Plus Us provides pet health insurance for your dog or cat and is the only pet health insurance designed by pet owners and veterinarians. We have pet health insurance plans for every budget, that way you can worry less about veterinary care costs and focus more on providing the best quality of life for your pet.