Awful experience. Opened a policy through Costco program as when we got a puppy. Paid premiums and submitted expenses as they arose, however, only to find out months later that they did not accept our vaccination record at the underwriter. So we were paying for a policy that wasn't even active. It took 12 months to actually solve this, because the original shots the puppy got was at the breeder. Ultimately, claims were paid out but much closer to 40% of the total value after deductible, vs the 90% that I was paying. Canceled the policy at the 12 month mark, and would have forgotten all about this experience, except that they continued to bill me without notification.They then sent 3 months of bills to a debt collector, who contacted me 9 months later and 1 year after I canceled. This was an unwelcome surprise, and I hope this review turns away anyone considering using this provider.
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Pets Plus Us provides pet health insurance for your dog or cat and is the only pet health insurance designed by pet owners and veterinarians. We have pet health insurance plans for every budget, that way you can worry less about veterinary care costs and focus more on providing the best quality of life for your pet.
