I am shopping for insurance currently and have spent days making calls and researching. This was the ONLY company to have their full comprehensive policy for everything online - not just a silly sample policy... all this even before paying for coverage and before going through underwriting. Info was very clear on what is covered and not covered. When I called the 1-800 number & I reached an agent in less than 5 mins - they answered every single question I had (while other companies refused to and told me to just sign up and see) I explained how I have new puppy, im unsure what plan I want - I explained I have full genetic testing for over 200 health issues and 3 generations of DNA, pedigree and health testing from a breeder that's been in business since 2007 along with being AKC registered. The ppu agent responded with enthusiasm and PRAISED my extensive due diligence and pet research.. MENTIONED it gets VERY hard for them and the claims department when they cant clearly identify the genetics and health of a pet and they cant have a CLEAR understanding of what is preexisting and what is not when the plan starts. The agent was clear and said without this It can cause problems down the line for claims. Specially for certain breeds that have KNOWN EXSISTING conditions, and susceptibilities (IMO you can easily google these breed problems and talk to your vet before getting your pet) IMO-I can see why It can be hard for mixed dogs/mutts/rescues and in other situations where the so called "breeders" don't do all vet appointments or testing... how would the insurance company know your pet is healthy...? On the phone They also reassured me that once the PACKAGE of documents I had from both my breeders vet, my vet and all the genetic health paper work etc etc is sent in they will respond clearly with what they will and wont cover for my pet as per their policy. (on top of what is very detailed and clear online) if I don't like the results and in this time don't use the policy I was advised I could cancel and get my first month refunded. Just like human health insurance the more info and paper work you have upfront; the more you will be reassured and covered.On the flip Trupanion wouldn't provide any info and said if I cancel post their underwriting which can take a month or two wait there is no premium refund. I was basically told to sign up and pay and wait to see what my animal was covered for and wasn't covered (despite their lofty claims on the website)I understand there are a lot of bad reviews.... but if you don't complete the list OF REQUIRED annual care items, you dont care for and feed good food, you don't send in all the documents to support your animals health... and you don't have a lot of health and genetic info on your pet .... they like EVERY INSURANCE company are going to give you trouble..... not one I spoke to today proved other wise. Even trupanion had a clause for predisposed and pre-existing and wanted a full health check up prior to. As their preexisting coverage was only for things developed after coverage was started, and AFTER you can prove you cared for you pet and followed all their annual rules....
Claim your business profile now and gain access to all features and respond to customer reviews.
Pets Plus Us provides pet health insurance for your dog or cat and is the only pet health insurance designed by pet owners and veterinarians. We have pet health insurance plans for every budget, that way you can worry less about veterinary care costs and focus more on providing the best quality of life for your pet.
