We started our claim in May 2023 for a basic vet visit, tests, antibiotics, and retest. It's Sept 5th, and still no payment because they keep messing up. Worst pet insurance broker we have ever dealt with. Just don't bother. As it’s now Sept 6th and they just posted their canned “concerned” response below, while STILL not putting my payment in my account.
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Pets Plus Us provides pet health insurance for your dog or cat and is the only pet health insurance designed by pet owners and veterinarians. We have pet health insurance plans for every budget, that way you can worry less about veterinary care costs and focus more on providing the best quality of life for your pet.