I ordered my dog food on 27/11, but it was delivered late by the courier on 3rd December. I reached out via email to inquire about the delay, but the response was unsatisfactory. They suggested I track it on the courier's site, which I had already done. After sending a screenshot as proof, I only received an automated reply. I am extremely unhappy with the service and will be canceling my subscription to seek alternatives that value their customers.
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Petwell.co.uk - The UK's fastest growing online pet store. Specialising in flea & worming treatments, pet food and accessories. Save up to 50% off RRP on 100's of brands: Frontline, Drontal, Feliway, Royal Canin, Seraquin & Hill's.
