A company that once packaged my pills conveniently has now seen its customer service deteriorate significantly since being acquired. My orders keep getting messed up, and they claim there's nothing they can do. I chose PillPack for its specialized packaging, yet I frequently receive pill bottles instead of the packets I pay for. They don't notify me of changes to my orders, and despite assurances, I end up with incorrect items. This service is frustrating and unreliable.
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