I've received two replies regarding my package, assuring me it would be delivered as an express shipment. They mentioned it would be processed. However, three days after the last message, the package is still not handed over! Currently, it states: 'Your shipment label has been generated but your shipment has not yet been handed over to the courier.' Contacting customer service has proven impossible despite multiple attempts! This is very disappointing. I decided to give this company another chance after a previous issue with a damaged item. The next delivery was fine, which is why I tried again. However, this situation is unacceptable!
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Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas.
When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.See more
