I ordered an item to wear for am event and paid £5.95 for next day delivery. It didn't arrive... I then had an email to say it had been delayed and would be delivered AFTER the event, so i bought an alternative. I asked that the £5.95 be refunded along with the return and that the return charge is waived and I'm very pleased that this was agreed to straight away. Well done Phase Eight for your understanding response.
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Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas.
When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.See more
