I purchased my bike last year after being assured it was 'better quality than others.' However, I’m not impressed so far. I've encountered unusual sounds, quality issues, and electrical faults, so I reached out to the support team. Unfortunately, they brushed me off, suggesting I contact the seller instead. I followed up with more information and requested to bring the bike in for a check-up, but they ignored me! This review primarily reflects my experience with the company's service. I'm quite surprised by their lack of interest in my situation, especially considering one concern relates to my child's safety due to a missing component. My time is valuable, so I will leave it at that for now.
Claim your business profile now and gain access to all features and respond to customer reviews.
