philippineairlines.com

1.4
1.4 Based on 100 reviews

The Flag carrier of the Philippines. The Heart of the Filipino. Asia’s First and Longest-Serving Airline....

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Stephanie Scott
Frustrated with Damaged Baggage Claim

I am outraged by the mishandling of my checked baggage. After a four-day delay, it arrived completely destroyed, with valuable items lost or damaged. The airline has ignored my claims and transferred my case without resolution. Their disregard for customer property is shocking, and I demand compensation for my losses and the emotional distress caused. This level of service is unacceptable, and I urge others to reconsider flying with this airline.

1
Date of experience: Oct 21, 2025

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