Terrible experience from the moment of booking. Information given was wrong. Difficult to deal with. On day of flight we were told that the seats that we selected and paid extra for were changed. When we complained we were told that the seats were better. If we had wanted them we would have chosen them. No compensation was given. Food was terrible. When I booked online it said that $25 extra to be paid if you wanted a meal. WRONG!!! We paid but found this to be incorrect as food was included. Basically I could go on and on about the terrible experiences. Let’s just say DONT BOOK THIS AIRLINE!!
Claim your business profile now and gain access to all features and respond to customer reviews.
The Flag carrier of the Philippines.
The Heart of the Filipino.
Asia’s First and Longest-Serving Airline.