We have been waiting 4 months for our Refund. It has been confirmed by PAL that we will receive the refund. That's the good news!Only, it has now been 4 months of tugging to get the money back. Today I was told, that I could apply via a form and then they will "retake" the application. Unbelievable that companies like this still exist. 90% of trustpilot gives 1 star. @PAL..Don't you guys care about service at all? My question remains open "when will I receive my refund".
Claim your business profile now and gain access to all features and respond to customer reviews.
The Flag carrier of the Philippines.
The Heart of the Filipino.
Asia’s First and Longest-Serving Airline.