I have to cancel a domestic flight I book online prior to the Jan. 19, 2023 scheduled flight. I was told that I can rebook within 1 year with a processing fee of PHP2,500.I tried to rebook today, and PAL is asking me to pay at first P7,800 and then it was reduced to P5,000. The original fare was for PHP5,376 (total of PHP8,163 with taxes). When I asked PAL yesterday, I was told that there is no much price difference and to contact them for flight details. I tried to book today, is being charged PHP5,000. I cannot reconcile that the cost to rebook was almost like buying a new ticket. Costly exercise!
Claim your business profile now and gain access to all features and respond to customer reviews.
The Flag carrier of the Philippines.
The Heart of the Filipino.
Asia’s First and Longest-Serving Airline.