After being delayed for several hours, PR118 to YYZ was cancelled at 10:50 PM on 11/22/2024. The airline did reschedule our flight for 10:00 AM the following morning but the ground staff was unbelievably disorganized, they only got us settled in our assigned hotel @ 2:30AM. We needed to be back in NAIA in 4 1/2 hours to make our (rescheduled) flight so that allowed us zero rest. To make things worse, PAL did not even think of providing us with dinner, they NEGLECTED that BASIC NECESSITY!! When we reported that dinner was not provided, the airline's response was two breakfast vouchers!! We needed food during that stressful and exhausting night they cancelled our flight. PAL already caused us so much distress with the cancellation, neglecting to feed us at the time when it was needed most, is just MORALLY WRONG, it's dehumanizing. PAL owes passengers of PR118 compensation for not providing enough notice on the flight cancellation, that is according to PAL's Terms and Conditions.
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