Worst airline customer service! What kind of airline asks a customer to provide a medical certificate just to get a refund for a canceled flight? After submitting the certificate, they ignore you. Their customer service is terrible, and they give inconsistent answers to your questions without any justification. They even charge a rebooking fee, even if you rebook within 24 hours. This is the worst airline ever!
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The Flag carrier of the Philippines.
The Heart of the Filipino.
Asia’s First and Longest-Serving Airline.