They canceled my flight. I had to book one the day before which left me with over 24 hours layover in Manila and added extra stop to my flight. I was left stranded and they refused to refund my change of ticket, I had to argue with them on the phone for 3 hours just to get to a manager and it also took 4 hours to just change my ticket. It took them several hourly calls of giving me the run around and blowing me off. They were intentionally referencing incorrect flights. Absolute incompetence and just a greedy corporation. Use someone else if you are able.
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The Flag carrier of the Philippines.
The Heart of the Filipino.
Asia’s First and Longest-Serving Airline.