I received return labels that I had to print, but I don’t have a printer. I went to a library, but it required a special printer that didn’t work for me. I called a number, only to be transferred to another number, and then to yet another department that couldn’t assist me. I spent hours on the phone and messaging, only to be told that the department I reached couldn’t help. I expect to be assisted by the company I purchased from. Very unsatisfactory customer service.
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Philips UK official site: Producers of Consumer Products, Avent baby products, Energy saving LED Lighting solutions, Medical Equipment and advanced Home Appliances. Electronics, Avent, Personal Care, Lighting and Medical solutions.