Never buy a consumer item from Philips. The level of incompetence in trying to deal with their customer services is staggering. I have spent 5 days trying to get a return label for an item - I've sent 13 different mails, they have sent 12 incorrect labels, no one will take a call, no one can do even the most basic tasks.AVOID ANYTHING PHILIPS
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Philips UK official site: Producers of Consumer Products, Avent baby products, Energy saving LED Lighting solutions, Medical Equipment and advanced Home Appliances. Electronics, Avent, Personal Care, Lighting and Medical solutions.