I bought Philips Steam Generator. GC8733/20. After extensive research, I bought this steam generator, on the basis that you can use tap water and had good reviews.Since buying the Steam Generator, I have had to return the Generator twice for repairs for the same problem; once in March 2021 and January 2022. difference of 9 months. I also sent an email (January 2022) asking for instructions what I should be doing to avoid this problem and to date have not received any response. I have the same problem as before. The cost of the repairs as well as the postage costs is the same as a new steam generator.My advise is not to buy any Philips products as after Sales Service is abysmal. Previous to Philips Steam Generator, I had Bosch Generator, which lasted for 5years without any problems.
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