phoenix-health.co.uk

5
5 Based on 40 reviews

Bariatric (Weight Loss) Gastric Surgery...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Heather
Professional Surgeon, but Nurses Lacked Empathy

The surgeon demonstrated great professionalism and carefully explained the entire process. Unfortunately, the nurses who attended to me during the day on Monday made me feel quite uncomfortable. I was in significant pain and had little sleep. I sensed judgment due to my not paying for the surgery. When I tried to speak to a nurse about overhearing unkind remarks, I felt dismissed. I experienced pain in my hand from the medication, and when I reported it, I was told to wait longer. I stayed silent out of concern for needing another canula. The nurses would smirk at each other as I walked by, and I had to wait hours for pain relief. My food order was also delayed, leaving me feeling hungry.

3
Date of experience: Dec 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More