Absolutely scam of a company. STAY WELL AWAY IF YOU LIKE YOUR CAR WORKING. Had them come out to make me a new key. When he arrived locksmith was extremely rude demanding I give him £50 and he’s going to go without making the key. Finally convinced him to make me a key which when I spoke on the phone to one of the managers on shift who promised they could do it key all fine. Locksmith admitted over text he did not sync the modules after I even told him on job site to do. I have a witness for this. Bear in mind I have a ‘12 month warranty’ on the key.. after 2 days the modules fall so badly out of sync the car will not start at all. Tried to get in contact to resolve. Told I will be contacted the next day. Surprise no messages and since then every message I have sent has been read and ignored. States in their own terms and conditions that they will fix any problems or give refunds. They do not. Please don’t waste your money on this rude scam of a company… 9 days since I made my first complaint about the key. No updates no reply’s. Nothing. The only response I get is to a review!! Absolutely bs company. Would not accept they was wrong at all. Had a professional locksmith come out and confirm it was the modules out of sync due to the old key!!!! There for a sync and new key would of fixed everything. But they didn’t sync and then wouldn’t rectify it!!! Do not use!!!! Also Daniel didn’t offer to stand down. He demanded I paid a extra £50 ontop of the £92 deposit and he wanted to leave me with nothing so that’s professional way of dealing with people? Promising you can do the work and when turning up demanding extra fees which was never mentioned??? That’s called bullying. When speaking to the manager over the phone he was certain they could fix it… just want to add aswell this company will lie though there teeth. Both keys was not working. The original key was broken confirmed by your locksmith… this company will lie and lie. They offfer a warranty but take 9 days to even response to your complaints.
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