Review Time
Paid £545 plus £120 call out charge for a new key and removal of the immobiliser plus he opened the back and side doors and bypassed one of the deadlocks but he didn't have time to do the other one. He said we would get a partial refund on the call out charge but the company didn't know what i was talking about.
Would rather scrap the car than use these again.
Paid £545 plus £120 call out charge for a new key and removal of the immobiliser plus he opened the back and side doors and bypassed one of the deadlocks but he didn't have time to do the other one. He said we would get a partial refund on the call out charge but the company didn't know what i was talking about.Would rather scrap the car than use these again.
Paid £265 for a car key, barrel, ignition problem and being charged for ignition barrel service on Skoda.Issue remained unchanged after visit.Multiple calls and written complaint sent — no response, no refund or actioned upon so far.Technician was polite, however problem not resolved and no follow-up offered.Currently still waiting for response.Company claims 15+ years of experience but has just registered in 2024??
Fantastic service, after losing my only key, all it took was a quick chat via the IM service and a 5 minute call to verify all details. Same day arrival and incredibly quick resolution even on a weekend. Roxanne is a diamond and Shaun was amazing. Great service and highly recommend these guys to anyone
I rang this morning and Spoke to Roxanne, i told her that both my key cards for my Renault Clio had stopped working and my car wouldn't lock,or unlock. I told her that I had changed both of the batteries and my car was still saying battery low, even though the batteries were brand new,Roxanne listened and then said had I taken off the stickers????, from the batteries before installing. I said I hadn't noticed any stickers but I would check!!. As my car was in the garage unlocked, I grabbed both key cards and opened them and sure enough they both had stickers on the batteries. I ran to the garage and sure enough both key cards worked. I am so grateful to Roxanne thankyou so much ,and also thank you to Carla 10 out of 10 you were brilliant 👏
What can I say? My old Skoda had ignition barrel problems and finding a local garage that could help was impossible.I saw Pheonix Car Keys advertised, and the very pleasant receptionist sorted everything in minutes. I paid a deposit and a locksmith came in a couple of hours.Even went out of his way to collect a new part for me.I am so glad I picked up that phone today!
My key barrel had siezed up. I rang Phoenix at 1.30 on the Friday, hoping to be sorted that day to get to my event the next day. They offered "at the latest" 11am the next day and I paid £90 deposit I thought I might get to the evening part of the event. I rang the service manager number they had given me at 11.10am and discovered that my job "had not been logged". The new barrel was fitted by 3 pm and it was too late to get to the event. I thought this was an emergency service and if so, it is not fit for purpose
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Phoenix Car Keys: Your Go-To UK Auto Locksmith
Need a quick, reliable auto locksmith in the UK?
Phoenix Car Keys has you covered! We're your top choice for expert, friendly locksmith services, offering everything from emergency lockouts to key replacements at competitive prices. Here's why:
24/7 Emergency Service: Locked out? We're here day and night to get you back on the road fast.
Skilled Experts: Our experienced team tackles all locksmith needs with precision.
Advanced Technology: We use the latest tools for quick, efficient service without compromising your car's security.
Fair, Transparent Pricing: Quality service at great prices, with no hidden fees.
UK-Wide Coverage: No matter where you are in the UK, we're your local locksmith.
Peace of Mind: Fully licensed and insured for your confidence.
Choose Phoenix Car Keys for a hassle-free experience and peace of mind every time. Contact us now for service that exceeds your expectations!See more
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