Paid over £400 to have my Landrover discovery rekeyed. Over 24hrs later no contact or time or date to organise getting the key replaced. Had to call again in order to try getting a time or date. I spoke to a very RUDE employee who said that they were not going to be at my beck and call just because I paid them money only WISH they had said that BEFORE taking my money. Date was set for Saturday the February 1, only for the key cutter to claim they are not coming until the following Tuesday February 4. I Reported rude employee to the director of the company who promised to personally return my call the following day. She DID NOT she had the RUDE employee return the call instead who was STILL DISMISSIVE so I didn’t waste my time speaking with them any further. NOW I CAN SEE WHY i received such a shabby service. It always starts from the top.I WOULD AVOID THEM and go somewhere else where they are polite and respectful and donot tell lies and are more professional. Save yourself the hassle and stress.
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