I obviously didn't scroll down the reviews far enough to find out about how bad these people can be or I am just unlucky. I had a problem with a steering lock on my car that had been damaged by somebody attempting to steal the car without the right key. Looked on the internet and Phoenix looked to be the best fit for what I wanted. Initial contact was good but I quickly realised, all too late I am afraid, that these guys don't do anything that they say on their website. They are expensive call handlers and take no responsibility for the work undertaken by the tradesmen that they engage to do the work and change a fortune for the privilege. I have been left with a car that has no immobiliser, the steering creaks when moving, and the trim around the column clearly hasn't been put on square and a door lock key that is just a blade. I would say AVOID AT ALL COSTS.
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