My ignition barrel went on my VW golf, meaning I couldn’t turn the key past the first click to start the ignition. Luckily it happened on my drive. I had just got off the phone to VW after being quoted £308 for the part and a local mobile mechanic saying 2/3 hours Labour. I see a sponsored advert for phoenix - clicked it and called, had to confirm that they were nationwide as I didn’t even look into the company. Spoke to a very friendly lady who knew exactly the problem. She came back with a quote which was considerably better than I would have expected. Said they could have someone there in 24 hours, just needed to pay x amount upfront and it will be booked. Against my every nature, I paid the deposit, came off the phone and suddenly thought, that seemed a bit too good to be true! What have I done! Looked at some of the reviews and saw mostly positive but then a selection of scammer type reviews! In the end I just thought, it will be what it is. Evening before they were due - I got a call from Loui, he confirmed the address and said he was setting off early etc and the rough time he would be here. I even asked him - you know the problem right, done it before? He was like - yes common fault etc. He turned up around the time he said. I again clarified that it was a new ignition unit going in - he confirmed. I went back out - what seemed like half an hour later and the key was working - he said he had changed the unit and held up my old one, that he just needed to put the car back together - he also managed to retain the use of my original key, when i was expecting, especially given the price and not going through VW, to now have a separate key for ignition. Some of the negative reviews were problems after - with remote locking etc. So I made sure to start the car - lock it - unlock etc. All fine, had a steering wheel light on the dash but loui explained that’s because he had to unplug something and will go off when the car next runs a check. I paid him - he left and said phoenix will send the invoice. The process seemed so smooth I was still waiting for the catch. I will admit - I did think, that ‘old’ ignition unit looked a bit clean - and how have I still got my original key. I bet a pin just needed moving or something. The lock feels smooth and brand new - if I am honest, even if it is the old unit fixed! I couldn’t care. The work comes with warranty and it was so faultless and as quoted that it was great value either way! I am not really one for reviews - but credit where credit it due with these guys. Not a service I wish to need often however, they will be my first call should I need in the future and will have no problem recommending.
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Phoenix Car Keys: Your Go-To UK Auto Locksmith
Need a quick, reliable auto locksmith in the UK?
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24/7 Emergency Service: Locked out? We're here day and night to get you back on the road fast.
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