The company changed their web address from .co.uk to .org.uk, which has made previous reviews difficult to find as they are marked as "unclaimed profile." My experience has been one of constant waiting and frustration. They do not follow their own complaints procedure, taking months to respond, often without providing any solutions to the issues they have caused and allowed to persist.
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Phoenix Community Housing is a not-for-profit resident-led housing association based in south London.
We own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. We are now starting to build new homes with an emphasis on sustainability and high quality design.
