After living in my flat for over a decade, a new tenant moved in across the hall who engaged in illegal activities, causing disturbances at all hours. This individual also neglected his dog, allowing it to relieve itself in the communal hallway. To make matters worse, he was recorded threatening residents with a knife. Unfortunately, the company chose to evict the long-term residents instead of addressing this dangerous situation. I have been in contact with a representative, but their responses quickly became unhelpful. I have gathered substantial evidence of the company's incompetence and plan to take legal action after enduring this for over two years. Document everything and collect evidence; it is crucial.
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Phoenix Community Housing is a not-for-profit resident-led housing association based in south London.
We own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. We are now starting to build new homes with an emphasis on sustainability and high quality design.
