I initially completed three try-ride sessions with the company. By the end, I felt confident in all the maneuvers needed for a CBT, and the try-ride instructor confirmed my readiness. However, my CBT training session was highly disappointing and concerning. The bike assigned to me had an engine warning light on throughout the session. I raised this issue three times, but it was dismissed as 'normal for this type of training.' Additionally, the instructor allowed other students to ride too closely and attempt unsafe overtakes, forcing me to intervene. There were two instructors for six students, both giving conflicting instructions, making the experience stressful and unsafe. Despite repeatedly asking for breaks due to my anxiety disorder, my requests were denied. The classroom was merely an old storage container, and when I sat down, the chair collapsed, causing back pain. There was constant pressure to rush, creating an uncomfortable learning environment. I was sent home without a clear explanation and asked to pay an additional £160 to continue training, which was frustrating since we were told that unprepared students would continue practicing in the car park. Instead, I was sent home and asked to pay again. I was assured that all necessary equipment would be provided, but upon arrival, I was given borrowed gear that was either too small or damaged. When I raised a complaint, I was promised a callback, but the feedback was vague, and I was then advised to pay for another taster session and CBT. Overall, the experience felt disorganized and poorly managed. I wouldn't recommend this training provider, as I even started to doubt my desire to ride a motorbike after this experience.
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