I've had two sets of Phonak aids over the years supplied by Boots HearingCare. On the whole I've been very happy with the hearing Aids and the service I've received from HearingCare.Over the years I've noticed that I have a build-up of dead skin forming between the Tragus and the Intertragel Notch which can be itchy and sometimes painful. This is almost certainly an allergy to the plastic sheathing to the hearing aid wiring.I emailed Phonak directly asking them advice as to how I could solve this problem. They replied by 'passing the buck' to HearingCare who in turn referred me to my doctor (in the middle of a Covid-19 pandemic!) Phonak must have come across this problem before and after the large amount of money I have spent on their hearing aids, I consider their customer service is far from satisfactory. In future I will buy from a different manufacturer - the only way to teach these people is to 'walk away'.
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Siden 1947 har Phonak været dedikeret til at understøtte menneskers livskvalitet ved at åbne op for en verden af lyd.
Allerede da vi blev grundlagt, blev vores virksomhed drevet med en klar overbevisning: Vi tror på, at god hørelse er lig med velvære og dermed er essentielt for at kunne nyde livet til fulde.
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Sammen med vores hørespecialister fortsætter vi med at fokusere på det vigtigste: At forbedre taleforståeligheden, give mennesker en bedre livskvalitet og have en positiv effekt på samfundet som helhed.See more
