Overall, I appreciate my results, but I encountered several issues (three glitches) with the app initially, and the support team hasn't responded to my inquiries. Additionally, their advertisement is somewhat misleading. It features a large figure reaching down to hug another person, which I couldn't find in the app, and it was a key reason for trying it out during my ongoing 7-day trial for $6.93. I later discovered an unexpected charge of $15.99 for a Tier1 1-Month Add-on that I don't remember agreeing to or realizing was necessary when I started the trial. I also received 240 coins, which I was unaware of until I saw the deductions while generating results. Lastly, after my introductory period, I will be billed $29.98 monthly for Tier1 7-Day Intro if I continue, which seems steep. I'm curious about the weekly subscription option I thought I was signing up for during the trial. I've contacted support three times and only received automated replies indicating they would respond in a few business days, but I'm still waiting.
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