photica.ai

3.6
3.6 Based on 17 reviews

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Average Rating

3.6

/
5

17 Reviews

5 Star
40%
4 Star
20%
3 Star
5%
2 Star
0%
1 Star
35%

All Reviews

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Review Time

Juniper Carter
Unauthorized Charges and Poor Support

They charged me twice without my consent, $9.99 and $15.99. I didn't use this app; I merely opened it to see what it was about, but I quickly realized it wasn't for me. I contacted the support team immediately to request a refund since I hadn't used their service, but they are refusing to return my money. This feels like theft!

1
Date of experience: Jan 14, 2026
Alistair Wright
Mixed feelings about the app experience

Overall, I appreciate my results, but I encountered several issues (three glitches) with the app initially, and the support team hasn't responded to my inquiries. Additionally, their advertisement is somewhat misleading. It features a large figure reaching down to hug another person, which I couldn't find in the app, and it was a key reason for trying it out during my ongoing 7-day trial for $6.93. I later discovered an unexpected charge of $15.99 for a Tier1 1-Month Add-on that I don't remember agreeing to or realizing was necessary when I started the trial. I also received 240 coins, which I was unaware of until I saw the deductions while generating results. Lastly, after my introductory period, I will be billed $29.98 monthly for Tier1 7-Day Intro if I continue, which seems steep. I'm curious about the weekly subscription option I thought I was signing up for during the trial. I've contacted support three times and only received automated replies indicating they would respond in a few business days, but I'm still waiting.

3
Date of experience: Jan 11, 2026
Cora Lewis
Extremely difficult to cancel subscription - avoid this service.

Cancelling my subscription has been a nightmare. I've been attempting to do so for two months, and they have charged me twice, totaling $40. I would not recommend engaging with this service.

1
Date of experience: Dec 18, 2025
Nathaniel C.
Difficult cancellation process

Difficult cancellation process; I highly advise against dealing with this service. It feels like a scam. I've been trying to cancel for two months, and they charged me twice, totaling $40.

1
Date of experience: Dec 18, 2025
Gina Parker
Warning! Subscription cancellation issues!

I received a one-week offer and tried to cancel the subscription the next day via their billing page, which failed to send the necessary login email. I consider this fraudulent! AVOID THIS APP AND DO NOT SIGN UP FOR A SUBSCRIPTION! The results are poor as well. I've reached out to their support multiple times without a response. If they charge me, I will report this behavior to financial institutions. I'm tired of companies that disregard customer rights.

1
Date of experience: Dec 16, 2025
Harrison Wilson
This feels like a scam

I accidentally purchased this app with my payment method and have been pleading with them to cancel my subscription, but they keep charging me. Their response time is a week, and I'm at a loss. Avoid this app; it feels like a scam.

1
Date of experience: Dec 13, 2025
Glen Taylor
Cancelled within the hour

I cancelled within an hour of starting the trial on August 26, yet they charged me $24.98 for two consecutive months in November and December! The yearly fee is $39.99, so how am I being billed $25 monthly? I received a response from the support team, but they have yet to take responsibility or refund the unauthorized charges.

1
Date of experience: Dec 06, 2025
Bo Hughes
Fantastic app!

Fantastic app! I uploaded a photo of my parents from the 80s, and it brought them to life in such an unexpected way! The app is user-friendly and the results are enchanting. Just be aware of the costs for each animation attempt. You don’t get many tries, but the satisfaction is worth it if you succeed.

4
Date of experience: Dec 01, 2025
Rain W.
Beware of hidden charges

I signed up for a $7.99 deal and was unexpectedly charged an ADDITIONAL $15.99 without my approval. When they finally responded, they insisted all charges were legitimate. They are scamming people and need to be stopped. There are excessive in-app charges, and the wait times are long with disappointing results. I'm reaching out to various agencies to reverse these charges. Please DO NOT engage with this service; they are SCAMMERS. I previously contacted support before posting this review, and after four days, they refused my refund request, despite me explaining the double charge. Be cautious; this company operates in a very deceptive manner.

1
Date of experience: Nov 24, 2025
Meara Smith
Remarkable results for family photos

Remarkable results for family photos! My mother never met her father, and this app produced amazing outcomes. I used the ‘retro motion’ feature on numerous old photos, and the results were impressive. Regenerating the results enhances the motion and color. My mother even asked if that’s how he really looked! I said yes! They didn’t create a feature-length film, but a short video within the photo's boundaries, which is a huge compliment to the developer.

4
Date of experience: Nov 07, 2025

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