Over the past month, I dedicated time to creating a photobook through the service, spending several weeks assembling it on their platform. This week, they reported a website issue, resulting in the loss of all my work, including the saved history of the project. I feel very disappointed and frustrated, as they haven't been able to recover any part of the book that was nearly ready for printing. This represents weeks of effort lost due to the service's shortcomings. It seems there are no options available to create backup versions of the photobook, which could prevent such a loss. I strongly believe in the importance of backups and am surprised that this service lacks this feature, putting users at risk of losing their hard work. Now, with 20 more books to create from my six-month trip abroad, I am considering switching to another provider.
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Photobook Australia is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Australia operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.See more