I ordered some Christmas cards off Photobox. After a month they hadn’t arrived and we are 5 days before Christmas. I phoned customer service and got through to Simon who couldn’t have been more unhelpful. They refused to give me a refund for the £6 I spent on shipping. When I explained to them that I shouldn’t have to pay for the delivery of an item that hasn’t arrived he was very rude and refused to escalate the issue higher. Will not be ordering from here again, they’ve ripped me off and stolen my money.
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We are here for the stories. The good, the great, the 'tell it again'. We promise to keep your stories as vivid as the day they were made so you can look back at the good times, and look forward to the ones yet to come.
Photobox was founded in London in 2000 to help the nation develop and print their photos quickly and simply. Since then we have embraced the digital revolution to continue to bring your stories to life with a wide range of products and digital creative tools.
Photobox is part of Storio group. Together, we are 6 brands across 13 countries, serving over 11 million customers, and making us a leading personalised photo products company in Europe. We're a place where life’s stories are created and shared between people and generations.
We bring your stories to life through a range of high-quality personalised photo products, like photo books, wall decor, calendars and gifts. Our innovative technology enables you to easily personalise your creation to keep for yourself, or to share as the most thoughtful of gifts.
Our photo products are carefully made to bring all your stories to life, from the big to the small, the planned to the unexpected, allowing you to relive those joyful moments and keep them close for years to come.See more